Privacy Policy

Privacy Policy

Introduction

Welcome to https://residential-plumber-expert.vibereports.co.uk! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, usage, and disclosure of information from our website, applications, services, and products. By using our platform, you consent to the terms outlined here, which align with various international privacy laws and regulations.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

Your interactions with us may involve several data processing activities, including:

  1. Account Management: When you create an account, we collect your name, email address, and other profile information.
  2. Payment Transactions: We securely process payment details for purchases made through our platform.
  3. Communication: You may receive marketing emails, newsletters, or texts from us, which we use to keep you informed about our services.
  4. Data Analytics: We analyze user behavior to improve our products and personalize your experience.

Personal Data Collection

We gather various types of personal information for different purposes:

  • Account Information: This includes your name, username, email address, and password hash.
  • Payment Details: Credit/debit card numbers, expiration dates, and billing addresses are processed through secure payment gateways.
  • Financial Records: We may store transaction histories for accounting and fraud prevention.
  • Purchase Data: Details about products or services bought from us, including quantities and prices.
  • Device Identifiers: Unique identifiers from your mobile device or browser for tracking and analytics.
  • Location Data: Information about your geographical location when using our GPS-enabled services.
  • Feedback and Reviews: Your comments, ratings, and suggestions help us improve.
  • Social Media Profiles: We may collect data from social media platforms if you choose to connect them with our service.
  • Product Preferences: Details about the products you view, search for, or purchase assist in personalized recommendations.

We obtain this data through direct user input, automation tools, and partnerships with third-party services.

Cookies and Tracking Technologies

We employ cookies and similar technologies to enhance your experience on our platform:

  • Strictly Necessary Cookies: These are essential for navigating our site and ensuring basic functionalities.
  • Preference Cookies: Remembering user preferences for a customized experience.
  • Analytics Cookies: Tracking website usage to provide insights for improvement.

Users can manage non-essential cookies through our Cookie Manager, allowing you to control your tracking preferences.

Data Retention and Deletion

We follow strict data retention policies:

  • Personal data is retained as long as necessary for the purpose it was collected or as required by law.
  • Once the data is no longer needed, we securely delete or anonymize it to protect your privacy.

Security Measures

The security of your personal information is a top priority:

  • We implement robust organizational and technical safeguards to protect against unauthorized access.
  • Data transmission is encrypted to ensure secure communication.
  • We engage reputable third-party processors who adhere to strict data protection standards.

Children’s Privacy

Our services are not directed at individuals under 18 years of age, and we do not knowingly collect personal information from children.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Correct any inaccuracies in your information.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data, subject to legal exceptions.
  • Restriction: Limit our use of your data in specific circumstances.
  • Data Portability: Receive your personal data in a structured format.
  • Objection: Object to the processing of your data for certain purposes.
  • Non-Discrimination: Ensure that exercising your data rights does not adversely affect your interactions with us.

To exercise these rights, please contact our dedicated privacy team via the channels provided below.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any changes will be posted on this page, and we encourage you to review it regularly.

Contact Us

For any questions, concerns, or requests related to your privacy: